Frequently Asked Questions
Yes! You can choose from multiple colors in plush velvet, select your seat firmness, sofa size (1 to 4 seater, L-shape, corner), and even pick the color of the feet. Matching coffee tables and footstools are also available.
Yes, we offer custom size options to perfectly fit your space. Simply share your required dimensions with us, and we’ll craft your sofa to match.
Please note: custom size sofas are non-returnable under our 30-day trial policy.
We offer free delivery within 10 to 14 working days for all orders across the UK.
We offer a 30-day free trial for standard-size sofas. Custom-size sofas are non-returnable. Please ensure your custom order details are correct before confirming.
Yes. All our sofas come with a 2-year cushion warranty and a 10-year frame warranty for long-lasting comfort. Please note that cuts, tears, or other damages caused by misuse or accidents are not covered under the warranty.
Absolutely! M&H Living combines premium materials, elegant design, and expert craftsmanship to deliver luxury at a price that suits your budget.
Most standard customizations (color, feet finish, cushion firmness) are included in the price. Any special requests beyond standard options may incur a small additional charge.
Yes, fabric samples can be requested to help you choose the perfect color before ordering. Delivery in 2 to 4 days.
You can amend or cancel your order within 36 hours of placing it.
After this window, production begins and changes or cancellations are no longer possible, especially for custom orders.
Yes, we do! Our showroom is open 7 days a week — but visits are by appointment only. Please book in advance before coming to see us. Address is: Thorite House, Bradford bd4 8bz, United Kingdom
We accept credit/debit cards, Apple Pay, and Google Pay.
- For card payments, the full amount is paid at checkout.
- For cash on delivery orders, a 30% deposit is required upfront, with the remaining balance payable in cash on delivery. Deposits are refundable within 36 hours of placing the order.
Yes, our delivery team can assemble your sofa for an additional £50. You can request this service when placing your order.
We deliver to the ground floor only, as some buildings may not have lift access. Please ensure suitable arrangements are in place if your sofa needs to be moved beyond the ground floor.
Yes, all our sofas are made with fire-resistant fabric and foam that comply with UK safety standards, ensuring both comfort and safety in your home.
We use Birch hardwood for the frame of our sofas, known for its strength, durability, and long-lasting quality.
Our seating cushions are made with A-grade foam, engineered to retain its shape and provide lasting comfort, even after many years of use.